Types of Information We Collect
When you register or use the meis3d platform, we collect various categories of information to ensure the platform functions correctly and delivers the best experience for you.
Full name, email address, phone number, date of birth, and identity verification details provided during registration or KYC verification. This information is required to enable you to use your account and make transactions.
Bank account details or payment methods used for deposits and withdrawals in MYR. We do not store full card numbers — all financial transactions are processed through encrypted payment channels.
Your IP address, browser type, device operating system, screen resolution, and other technical data collected automatically when you access the platform. This data helps us identify technical issues and improve platform performance.
Records of your activity on the platform, including games played, bets placed, pages visited, and interaction times. This data is used to improve content recommendations and ensure a better user experience.
Why We Need Your Information
Identity information is used to verify that users are real individuals who are eligible to use the meis3d platform, including age verification for the minimum age of 18 and prevention of fraud or money laundering.
Payment and account data is required to process deposits, withdrawals, and balance management in MYR. Technical information allows the platform to run smoothly across various device types, including smartphones.
Email addresses and phone numbers are used to send account notifications, latest offer updates, and to contact you by the meis3d support team when needed.
Data Storage, Security & Information Sharing
How We Protect Your Data
All data stored by meis3d is protected using SSL encryption and industry-standard security practices. Passwords are never stored in plain text — they are hashed using a robust hashing algorithm before being saved to our database.
Access to user data within our internal systems is restricted to authorised personnel only, and all access is logged for security audit purposes. Data is retained for as long as your account remains active or as required by applicable legal and regulatory obligations.
Third-Party Sharing
Meis3d does not sell or rent users' personal data to any third party for marketing purposes. User information is only shared in the following circumstances:
- To payment service providers responsible for processing your MYR transactions.
- To third-party game providers that require minimal session data to operate their games.
- To the relevant authorities when required by applicable Malaysian law.
- In situations where you have given explicit consent for such sharing.
User Rights, Policy Changes & How to Contact Us
Your Rights as a meis3d User
As a meis3d platform user, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to legal and regulatory requirements that oblige us to retain certain records for a minimum period.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
Policy Changes & Contact Us
Meis3d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via account notifications or on-platform announcements before those changes take effect.
We recommend checking this page regularly to stay informed on how your data is handled. Continued use of the platform after any changes is taken as acceptance of the updated policy.
For any enquiries regarding privacy, user rights, or to submit a data access request, please contact the meis3d support team:
Support email: [email protected]
Further Questions About Your Privacy?
The meis3d support team is ready to help you understand your privacy rights or handle any data-related requests. You can also check our FAQ for more information.
Frequently Asked Questions Log In to Account